How to contact me...
Please leave a message on my answer-phone if I do not reply and I will contact you as soon as I can.
I try to respond to emails within 24 hours, technology willing. Emails received on Fridays usually get a reply before the end of Monday.
I will exchange emails with you, or speak to you by phone, to discuss your difficulties in outline before you make an appointment. This gives you an opportunity to check me out; and me a chance to make sure I think I can help you. It is sometimes necessary to refer you somewhere else for other kinds of assistance before I can begin work with you. All being well, after outline discussions have taken place, we set up a suitable appointment time and the work begins.
I charge between $140 and $200 per hour according to individual circumstances. Sessions are usually about 60 minutes.
The number of sessions varies enormously from client to client and depends upon the complexity of the work. It is often 10, sometimes more, sometimes less. How often and for how long you have sessions is always in your control.
Payment on the day is by cash or cheque; I have no credit card facilities. Alternatively, payment can be made by EFT against an invoice, in which case my terms are 7 days from the invoice date.
If you cancel without giving me 24 hours, please note that the full fee is payable.
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